OPPO Launches Cross-Border Warranty Service Between India and GCC Nations for these smartphones

OPPO India has announced a new cross-border warranty service allowing customers to access repair services and system upgrades across India and Gulf Cooperation Council (GCC) countries from 31 October.

The service will be available for select OPPO models including the A3x, A3, A3 Pro 5G, Reno12 series, and F27Pro+ 5G. Customers in India, Saudi Arabia, the United Arab Emirates, Qatar, Kuwait, Bahrain, and Oman can avail of these services at any authorised OPPO service centre across these regions.

To access the warranty service, customers need to present their purchase receipt and warranty card at local authorised service centres. While warranty services and system upgrades will be free, out-of-warranty repairs for components like motherboard, screen, and battery will be charged as per local service centre rates.

The company advises customers to back up their data before system upgrades to prevent data loss. The warranty period begins when customers activate their E-Warranty card.

This initiative follows OPPO India’s recent achievement of the top position in customer satisfaction for after-sales service, according to an August 2024 Counterpoint Research survey of 2,000 customers across India’s top five smartphone brands.