Business conversations consistently involve the discussion of highly confidential information, such as finances, customer & legal information, property information and strategic insights. So it is crucial for them to use the most dependable and secure messaging apps for business chat. 

Not all messaging apps are created equal though, with many having vulnerabilities that can put sensitive business info at risk. In this article, we will introduce the top 5 most reliable messaging apps for business chats, and list what exactly makes them trustworthy.

 1. Zangi 

Zangi messenger’s top focus is anonymity, in all aspects of it. 

The app is no trace from the very start. Registration on the app doesn’t require anything at all, no personal phone number, email, not even your name. You get a special randomized number to share with only the people you trust and want to connect with. Added to that, Zangi’s competitive advantage is that it does not store any user’s communication history on any servers, thus eliminating the possibility of monitoring, intruder entry, or backdoors leading to your personal data. Zangi for Business, their  business product, is a self-hosted and cloud-hosted version, for full company control. 

 2. Wickr 

WIckr is one of the first secure chat services. 

It’s well encrypted and easy to use, with features like expiration dates for sent messages. Wickr servers cannot leak communications — they are crypted in transit and deleted upon delivery. For business they have their paid options: Wickr Pro and Wickr Enterprise. Wickr Pro not only provides security but also control through administrative tools, multi factor authentication, and other business-focused features. Wickr Enterprise is a self-hosted version, giving you even more control. 

 3. Wire

Wire is a European-based messaging app, subject to European data protection, GDPR regulations. 

It’s another encrypted messenger with a proven track record, providing secure communication to individuals and businesses. It also has some business-focused features such as guest rooms, admins, integrations. With Wire messaging app for business chats, you can have group calls with up to 100 team members. You can share screens, send files. This is all covered by the platform’s end-to-end encryption. Specifically for business-use they also offer Wire on premises and Wire on Cloud.

 4. Signal

• Signal is powered by the open source Signal Protocol, recognized as one of the most secure protocols. 
• Signal is again one of the messaging apps for business chats, that does not collect user data and is strongly encrypted, like the rest.
• It’s also an open-source platform so anyone can check for vulnerabilities.
• Its security features have been independently audited by different security firms.  

5. Create your own messaging app for business chats

Many businesses, at first, do not even consider that they don’t have to use a common app for their business correspondence, but can actually get their own company chat app, made specifically for them, with their company logo, branding, customizations, and self hosting, if needed. 

Many of the apps listed above have their on-premises versions, which businesses may want to consider at some stage. Some of them, like Zangi for Business, make the app look like it was created by the company itself, without any ties or watermarks to the creators. 

A proprietary messaging app is the best way to avoid relying on global market leaders like Google, Facebook, and Telegram or others, and to ensure that all data and conversations remain within your control. 

It’s crucial to conduct a detailed analysis and consult with experienced software developers to ensure a successful messaging app development process. So to develop messaging app, you’ll need a combination of different technologies and tools same as software development for finance.  

The estimated costs? The benefits?

While some businesses may worry about the cost and added effort of implementing their own messaging apps for business chat, in reality white label options are really not pricey and come with many benefits. 

Depending on factors like the number of platforms (iOS, android, web), features, software complexity, design, an app can cost you $25,000-$1,000,000+, with white labeling the messaging app the costs can go down to the $10 thousands. 

The benefits are you’ll have greater control over your communications, peace of mind knowing that your data is secure, and the ability to customize the app to fit your specific needs. And, since white label messaging apps are already built, you won’t need to devote additional resources to creating one. Simply contact the white label messaging app provider, and have them make the finishing customizations. 

The messaging apps Zangi, Signal, Wire and Wickr all have security and privacy as their core values, and maximally protect their users from possible attacks or vulnerabilities. But overall, internal messaging apps for business chat, made through white label messaging app providers, can provide businesses with greater control over their communication and collaboration, improve security and privacy, and enhance the overall productivity of the organization.