Deepinder Goyal’s Reply to Social Media users’ Reaction to Zomato’s “10-Minute Delivery” concept
Social Media users’ concerns over Zomato’s 10 Minute delivery are solved by Zomato founder.
On March 21, Deepinder Goyal Zomato’s founder announced in his blog post that food will be delivered in “10 minutes.” This idea may taste sweet to foodies but some of them are concerned for the delivery person and the quality of food. The public started to express their distress on social media platforms.
Have a look at some of the Social Media Users’ Reaction:
Food delivery in 10 minutes? Why putting delivery staff at rush???
This is just stupid idea.#Zomato #ZomatoInstant #10minutedelivery #Delivery pic.twitter.com/0SekIqTuTn#10minutedelivery pic.twitter.com/ad7yRPViQP— Ravindra Singh Mawri (@singharavinndra) March 22, 2022
They must remember that the person who will make this possible has a family waiting at home for a safe return.#10minutedelivery pic.twitter.com/kHHltvaoVS
— GoodVitae – Dare to Dream (@goodvitae) March 23, 2022
Alu paratta delivered in ten minutes.
#10minutedelivery
#instantdelivery pic.twitter.com/NS50TNiybX— Seema Jay (@Seemajay9) March 23, 2022
To the Social media users’ reaction, Zomato founder shared a detailed process on Twitter,
He said that this “10-minute delivery” will be in action because of the “deep collaboration” with restaurants. He further added that Zomato Instant will be launched in Gurgaon next month with four stations and in each station, there will be 25-30 bestsellers from the Partner Restaurants which is based on Predictability and the items of 10 Minute delivery include “bread omelette, Poha, coffee, chai, Biryani and Momos.”
Goyal tweeted that the delivery partner’s safety will not be compromised; the company will not penalise delivery agents for late deliveries and will not give incentives for on-time deliveries; and that the plan will be as safe for delivery agents as the existing 30-minutes delivery plan.
One of Goyal’s Interviews said, ” He started feeling that the 30-minute average delivery time by Zomato is too slow, and will soon have to become obsolete.” further added.”If we don’t make it obsolete, someone else will.”
