As you begin searching for the right fleet vehicle insurance provider, like Rideshur by Humn.ai, you might get overwhelmed by the number of different companies that seem to offer similar services.
For this reason, it’s important to know what you should be looking for in an insurance provider and what you can expect from them once they take on your fleet as clients. Here are ten things your fleet vehicle insurance provider should offer.
24/7 Customer Service
If a team member has an accident in one of your vehicles and needs to make a claim, do you have a staff on hand at all hours that can answer questions and help with logistics?
A good insurance company will have a contact available 24/7 to help speed up processes when you need it most. If you’re running a business that requires frequent driving, consider looking for a provider who offers round-the-clock coverage.
Comprehensive Coverage
Make sure that your policy offers comprehensive coverage. Comprehensive covers property damage to another vehicle and can protect you from costly lawsuits if a driver in an accident injures themselves in one of your vehicles.
It also covers any damage to your vehicle. Whether you hit a pothole and need to repair a wheel, or if you’re caught in a hail storm and get dinged by hailstones, comprehensive will cover it. This can help prevent costly repairs from causing financial problems with cash flow that you wouldn’t have had otherwise.
Reduced Rates For Safe Driving
Fleet vehicle drivers can save money on their fleet insurance policy by getting good grades on their annual safety inspection and keeping a clean driving record. Drivers with good grades will receive lower rates, so it’s important to maintain high standards to keep costs low. Bad grades or unsafe driving habits will increase costs tremendously.
Special Discounts Available
When you take advantage of various programs from companies, such as bundling or multi-policy discounts, you can make big savings. Make sure to ask your insurer about its benefits and see what discounts are available. It’s always a good idea to compare quotes from several insurers to ensure you get the best deal.
If you have more than one vehicle on your fleet, consider taking advantage of multi-policy discounts. For example, if you have vehicles for both business and pleasure, ask about a multi-vehicle discount for all of them.
Similarly, if you use one company for house and vehicle insurance, find out whether there are any savings that can be applied to a car or truck you use for work. You may even want to look into options such as employee discounts if multiple employees drive company cars during business hours.
A Multitude Of Vehicles To Choose From
When you have a small company, you need a provider that offers small business owner policies (SBOs) and large and midsize business coverage. You don’t want to be stuck with only one option—especially when it comes to insuring vehicles that are vital to your day-to-day operations. The best fleet vehicle insurance providers will have a wide selection of options from which you can choose.
Your fleet vehicle insurance coverage needs may vary greatly from what’s required for large-scale operations. Therefore, you must find a provider that offers SBOs and policy options that are specifically tailored to small businesses. Fleet vehicle insurance coverage can help you save time and money by ensuring your business vehicles stay protected at all times.
Payment Options
Your vehicle insurance provider should allow for flexible payment options. You shouldn’t have to break out a second mortgage to pay off claims, especially if you’re waiting months for reimbursement. Find a provider that offers payment plans and doesn’t penalise you with outrageous interest rates. Ensure you know what kind of penalties could be assessed before agreeing to an instalment plan.
You might be tempted to go with an all-inclusive package when looking for a new insurance plan. However, it’s best to take each type of coverage separately so you can get a more accurate quote. Understandably, there is a relationship between certain coverages, such as liability and collision. However, that doesn’t mean those coverages can’t be bought separately at different times.
Coverage During Emergencies
When drivers are in danger on long trips, you want them to call someone they trust. You need a reliable partner that offers 24/7 coverage, just in case something goes wrong. Some providers of car insurance for fleets have a designated response team available during emergencies
In addition, if one of your drivers is involved in an accident during their work hours and if it was not their fault (for example, a deer jumps out into traffic), some providers could send legal representatives to assist the site.
Quality Service, Fair Prices And Great Value For Money
It’s true of any relationship, and it certainly goes for your business. If you can find a fleet vehicle insurance provider that checks all these boxes, you’ll be on track to save money—but more importantly, you’ll have a partner that will help make sure there are no unpleasant surprises if something happens. After all, none of us like surprises.
Availability In Multiple Locations
It is important that any company you choose to insure your vehicles has branches in more than one location so you can arrange to have a face-to-face meeting with them and discuss what policies would be best for you. This way, if you are not satisfied with anything, you have plenty of time to change companies before renewing your policy. If a company does not have an office or is available only online, it would probably be better to search for another one.
Online Platform Offers Support
Insurance companies are increasingly offering online portals that make it easier for businesses to navigate their policies. Online platforms provide you with access to all of your policies and give you access to 24/7 support through a concierge. These services can range from policy monitoring, email and chat support, claims and billing assistance, emergency roadside service, and more.
