The Realme New Care+ Service was launched today; plans start at Rs. 489
the Realme Care+ is also available in 9 Regional languages and comes with Extended Warranty, Overall Protection For Phones.
Realme on Friday announced the Realme Care+ service for all of its smartphones, which offers advantages including extended warranties, protection from liquid spills and accidents, and screen protection. In essence, the new protection plan is designed to extend the life of your phone while preventing you from having to pay a huge sum upfront for things like screen repair.
The Realme Care+ package is a component of the business’s brand-new Care service platform, which offers “smooth and streamlined end-to-end customer assistance for its subscribers.” More than 70 million Realme users will have access to both online and offline contact points, such as a WhatsApp support hotline and social media help. More than 1,000 service centres have allegedly been created by Realme around the nation. All of these centres will provide the new Realme Care+ service.
Subscription plans for Realme care+
Users of Realme phones will pay a starting fee of Rs. 489 for the Realme Care+ subscription. The Privileged tier is the one with the most services offered among the several tiers that make up this package.
Customers may purchase “Mobile Protection Services” through a variety of packages under the Realme Care+ Privileged plan, including an extended 1-year warranty, 1-year screen protection, and 1-year accidental and liquid protection.
Customer benefits
Realme Care+ members, according to the company, will have access to “trusted specialists,” a simple claim process, and authorised service centres that stock genuine components for their devices.
Realme Care+ is available through both online and offline methods to anybody who already owns or purchases a Realme smartphone. Customers may immediately purchase Realme Care+ on a dedicated website.
In addition to service centres, the company’s new customer service initiative includes a technical support centre to ensure “faster and more professional maintenance,” access to Realme’s social media accounts for immediate assistance between 9am and 9pm in nine regional languages (Tamil, Telugu, Hindi, Bengali, Gujarati, Kannada, Malayalam, Marathi, and Punjabi), and an integrated communication system with system SMS notification and live tracking.