Blameless Unveils Multibot Support, Empowering Enterprise Security Teams to Manage Incidents on their Terms

Leading Incident Management Solution’s New Multibot Feature Allows SecOps Teams to Achieve Greater Flexibility and Convenience

SAN MATEO, Calif., July 20, 2023 (GLOBE NEWSWIRE) — Blameless, a leading provider of reliability solutions for modern enterprises, today announces the launch of its new Multibot support feature, which helps Security Operations (SecOps) teams to participate in their company’s primary Slack workspace. Critically, the new Multibot support allows SecOps teams to access their own customizable bot mapped to their dedicated single-tenant instance of Blameless. With Multibot support, security-conscious organizations can achieve unparalleled flexibility and data security within a unified platform.

The New Blameless Multibot Support

The Multibot support feature allows multiple versions of the Blameless Slack Bot to be deployed across a single customer Slack instance. This breakthrough innovation provides enterprises with the highest echelon of data security while ensuring seamless collaboration between security teams and the broader engineering workforce. Now, SecOps professionals can fulfill their duties within their colleagues’ Slack workspace, facilitating effective communication and collaboration across teams.

Multibot builds on the other security enhancements Blameless has made in 2023:

• Expanded platform role-based access controls to allow for granular access levels for different segments of the organization
• Control over Slack command access to ensure end-to-end access policy enforcement
• Self-serve API Key management to simplify secure service integration
• System for cross-domain identity management to enable centralized incident access control from their auth provider

“We are proud to unveil Multibot support for SecOps teams. It’s a game-changing feature for highly risk averse enterprise leaders. The new Multibot support enables security teams to operate alongside their engineering counterparts while isolating their data and maintaining their unique tech stacks,” said Alex Greer, Senior Product Manager at Blameless. “The new Blameless Multibot sets a new standard in reliability solutions, offering enterprises unparalleled flexibility, security, and collaboration capabilities.”

Superior support for integrating security teams with the broader organization is another reason Blameless is the enterprise-grade reliability management solution. The Multibot support feature enables security teams to interface with their individual, security-credentialed Slack bot experience on demand to address issues that require heightened security measures. Blameless ensures smooth coordination, streamlines incident management, and enhances overall productivity by allowing security teams to operate within the same workspace.

For more information about the new Blameless Multibot Functionality feature, please visit the website here.

Additional Resources:
The Reliability Room (Podcast)
The Blameless Blog
Blameless Demo

About Blameless
Blameless is an incident workflow solution that carries teams through a codified playbook from start to finish in one fluid motion. DevOps, SRE, and on-call teams command, communicate, and complete incidents faster than ever before. Everyone learns through retrospectives and data-based insights. Leading brands such as Procore, Under Armour, Citrix, Mercari, Fox, and Home Depot, rely on Blameless to embrace a culture of continuous improvement, do more with less, and protect their customers.

Blameless is backed by Lightspeed Venture Partners, Accel, Third Point Ventures, and Decibel. For more information, please visit www.blameless.com and LinkedIn or Twitter.

Media Contact
Elena Lopez
Jmac PR for Blameless
[email protected]

A photo accompanying this announcement is available at https://www.globenewswire.com/NewsRoom/AttachmentNg/36726c88-7b38-48ac-96cc-179315d1076c

 

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